Keeping Families Together

Family Promise of Greater Cleveland provides a range of services to meet each family’s needs. These include Crisis Intervention, Emergency Housing, Interim Housing combined with employment preparation and job search assistance, and Community-based Services once a family leaves Emergency Housing or Interim Housing.

We keep families together during a housing crisis. We serve households headed by mothers, fathers, couples or other legal guardian who have children 18 year old or younger, or who are pregnant. Our intake process determines which of our services will best meet a family’s needs.

See the Get Help section of our website for information about how to apply for services.

Crisis Intervention

We work with families experiencing a housing crisis with the goal of avoiding homelessness by linking them to community prevention resources. If homelessness cannot be prevented, the family is connected to residential services at Family Promise of Greater Cleveland or another appropriate provider.

Emergency Housing

We provide crisis stabilization and short-term emergency housing in our Family Center by day and in a network of host congregations by night. We rely on the hands-on work of thousands of volunteers to provide meals and economical, family-oriented crisis services.

Interim Housing

Families unable to immediately obtain or maintain permanent housing can stay in the interim in our furnished apartments and receive self-sufficiency services and exit as rapidly as possible. The maximum stay in Interim Housing is 16 weeks.

Community-based Services

Once families return to their own residence in the community, they receive community-based services for up to a year to build and maintain long-term stability.

Family Stability Services

Our goal is to help families quickly obtain housing and sustain it long-term. Programs to build lasting self-sufficiency are provided while a family is in Emergency Housing or Interim Housing and continue for up to a year after they move out on their own. Based on a careful assessment of needs and barriers to housing stability, each family receives an individualized blend of services and programming. Some of the services and programming provided by Family Promise of Greater Cleveland or via linkage to other programs include:

• Family stability plans and case management while in our housing and later in the family’s own home
• Employment preparation, placement and job retention services
• Educational assistance
• Housing placement
• Financial literacy
• Flexible housing-related financial assistance, such as short-term rental assistance and quick-access funds for move-in costs and utilities
• Community-based programs and volunteer family support networks