How to Get Help

Family Promise of Greater Cleveland provides temporary housing or short stay shelter and supportive services to homeless families of any composition. This includes families headed by single mothers or fathers; couples; or other legal guardians. Children must be 18 years of age or under. All families are referred through our community's Coordinated Intake (CI) process to ensure that each family is served as quickly as possible. Once a family is referred to Family Promise, there is no charge for any of our services. Housing and service plans are individualized based on the unique circumstances of each family. Families are kept together during their stay. PLEASE NOTE: FPGC does not do direct admissions- everything starts with CI.

Families needing shelter or housing assistance access services through our community's Coordinated Intake. Because CI can have changes to their process, please visit the following link for up-to-date details on how to access services: https://www.frontlineservice.org/coordinated-intake.